Trigger and output
Define what starts the workflow, what a completed output contains, and who owns the process.
Independent law firms · Singapore
An independent firm does not need to begin with a firm-wide platform decision. Begin with one recurring process, explicit boundaries, a named lawyer-review point, and acceptance criteria written before testing.
Choose a process that repeats often enough to measure and already ends with professional review. Possible evaluation areas include intake validation and routing, defined-field extraction, first-pass document triage, playbook comparison, internal knowledge retrieval, or approval tracking.
Define what starts the workflow, what a completed output contains, and who owns the process.
List allowed and prohibited inputs and every system or provider that receives information.
State what automation may prepare or route and which decisions remain with a lawyer.
Specify approved sources, traceability requirements, escalation, and retained records.
Generation speed alone does not establish productivity. Compare the manual baseline with preparation, lawyer verification, correction, source checking, exceptions, and ongoing operation. A workflow has not passed if it saves preparation time but adds more verification or lowers the agreed quality threshold.
Automation may prepare, extract, classify, compare, route, or record within an agreed scope. The workflow should show where a lawyer evaluates the result and retains responsibility for legal judgment, client advice, and other consequential decisions.
A firm needs deployment-specific answers about processing, storage, logs, backups, access, providers, connectors, retention, deletion, and client or engagement restrictions. Use synthetic or appropriately de-identified material for early testing where the workflow permits, and complete the firm’s own professional, contractual, and technical review before using real client material.
Do not submit client documents, matter facts, privileged information, medical information, identity documents, or other sensitive personal data through a general enquiry form.
Not for every evaluation. A bounded workflow test can show whether broader adoption is justified by measured value, acceptable controls, and the firm’s implementation capacity.
Prefer a repeated process with a clear owner, observable handoffs, an existing lawyer-review point, and enough representative examples to compare against a manual baseline.
No. The workflow should identify the lawyer-review point and preserve the evidence needed to evaluate the output.
Measure the complete task, including preparation, lawyer verification, correction, source checking, exceptions, and ongoing operation.
Use the readiness assessment to document the workflow, data, authority, evidence, acceptance, and operating boundaries before a pilot decision.